A consumer dispute involves consumer purchasing goods and services from a service provider or product manufacturer/supplier/provider.
These practices must be implemented before going to a lawyer in case of a consumer dispute:
If your dispute amount is small, i.e., around ₹10,000, filing an NCH complaint might resolve your issue and save you the trouble of going to a lawyer.
It is important to note that following the abovementioned practices will increase your chances of getting a redressal without going to court. If you do not get a redressal, the abovementioned will create a paper trail for your lawyer to add as a reference to your complaint. The same may benefit you in court.